Please Note: This article is written for users of the following Microsoft Excel versions: 2007 and 2010. If you are using an earlier version (Excel 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Excel, click here: Accessing a Problem Shared Workbook.
Kim has an Excel workbook that she later set up as a shared workbook. The workbook worked just fine for a while, then all of a sudden users get the error message "Excel.exe has generated errors and will be closed by Windows" when they try to open the workbook. Kim is wondering how she can get the workbook open.
Unfortunately, Kim, it sounds like the workbook has become corrupted in some way. This doesn't always happen with shared workbooks, but there have been reports that corruption is more likely in such workbooks than in non-shared workbooks.
When a workbook is corrupted, your options are very limited. In a perfect world, you could simply ignore the corrupted one and use your backup copy of the workbook, instead. If you don't have a backup (meaning, you don't live in a perfect world), then you may need to resort to more drastic measures. The following link, at the Microsoft Knowledge Base, can help you:
http://support.microsoft.com/kb/820741
The article indicates that it is for Excel 2002 and Excel 2003, but in our experience it applies to later versions of Excel, as well.
ExcelTips is your source for cost-effective Microsoft Excel training. This tip (727) applies to Microsoft Excel 2007 and 2010. You can find a version of this tip for the older menu interface of Excel here: Accessing a Problem Shared Workbook.
Create Custom Apps with VBA! Discover how to extend the capabilities of Office 365 applications with VBA programming. Written in clear terms and understandable language, the book includes systematic tutorials and contains both intermediate and advanced content for experienced VB developers. Designed to be comprehensive, the book addresses not just one Office application, but the entire Office suite. Check out Mastering VBA for Microsoft Office 365 today!
Want a quick way to access the workbooks you use most often? You can "pin" the workbooks so they can be opened with a click.
Discover MoreWhen you start up Excel, you should eventually see a blank workbook, ready for you to work with. If you don't, if you see ...
Discover MoreHave you ever been working with data in Excel and experienced a "freeze" where the program stops responding? This can be ...
Discover MoreFREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."
2024-10-23 09:07:50
Beepee
Just so you know:
from the above tip:
The following link, at the Microsoft Knowledge Base, can help you:
http://support.microsoft.com/kb/820741
The article indicates that it is for Excel 2002 and Excel 2003, but in our experience it applies to later versions of Excel, as well.
Oct 2024 clicked on the link:
Repair a corrupted workbook
Excel for Microsoft 365 Excel 2024 Excel 2021 Excel 2019 Excel 2016
(Now appears to exclude earlier - but it probably dosn't)
Beepee
2017-01-23 18:21:41
Me Testing comments
That's cool. Thanks.
Got a version of Excel that uses the ribbon interface (Excel 2007 or later)? This site is for you! If you use an earlier version of Excel, visit our ExcelTips site focusing on the menu interface.
FREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."
Copyright © 2026 Sharon Parq Associates, Inc.
Please Note:
This article is written for users of the following Microsoft Excel versions: 2007 and 2010. If you are using an earlier version (Excel 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Excel, click here: 
Comments