Please Note: This article is written for users of the following Microsoft Excel versions: 2007 and 2010. If you are using an earlier version (Excel 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Excel, click here: Accessing a Problem Shared Workbook.
Kim has an Excel workbook that she later set up as a shared workbook. The workbook worked just fine for a while, then all of a sudden users get the error message "Excel.exe has generated errors and will be closed by Windows" when they try to open the workbook. Kim is wondering how she can get the workbook open.
Unfortunately, Kim, it sounds like the workbook has become corrupted in some way. This doesn't always happen with shared workbooks, but there have been reports that corruption is more likely in such workbooks than in non-shared workbooks.
When a workbook is corrupted, your options are very limited. In a perfect world, you could simply ignore the corrupted one and use your backup copy of the workbook, instead. If you don't have a backup (meaning, you don't live in a perfect world), then you may need to resort to more drastic measures. The following link, at the Microsoft Knowledge Base, can help you:
http://support.microsoft.com/kb/820741
The article indicates that it is for Excel 2002 and Excel 2003, but in our experience it applies to later versions of Excel, as well.
ExcelTips is your source for cost-effective Microsoft Excel training. This tip (727) applies to Microsoft Excel 2007 and 2010. You can find a version of this tip for the older menu interface of Excel here: Accessing a Problem Shared Workbook.
Best-Selling VBA Tutorial for Beginners Take your Excel knowledge to the next level. With a little background in VBA programming, you can go well beyond basic spreadsheets and functions. Use macros to reduce errors, save time, and integrate with other Microsoft applications. Fully updated for the latest version of Office 365. Check out Microsoft 365 Excel VBA Programming For Dummies today!
Excel allows you to easily make changes to the ribbon, as well as to the Quick Access Toolbar, which is near the ribbon. ...
Discover MoreWorkbooks can get rather large rather quickly. If you think your workbook has gotten too big too fast, here are some ...
Discover MoreIf you have a workbook with lots of worksheets, you may want those worksheets to be saved off in individual workbooks. ...
Discover MoreFREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."
2024-10-23 09:07:50
Beepee
Just so you know:
from the above tip:
The following link, at the Microsoft Knowledge Base, can help you:
http://support.microsoft.com/kb/820741
The article indicates that it is for Excel 2002 and Excel 2003, but in our experience it applies to later versions of Excel, as well.
Oct 2024 clicked on the link:
Repair a corrupted workbook
Excel for Microsoft 365 Excel 2024 Excel 2021 Excel 2019 Excel 2016
(Now appears to exclude earlier - but it probably dosn't)
Beepee
2017-01-23 18:21:41
Me Testing comments
That's cool. Thanks.
Got a version of Excel that uses the ribbon interface (Excel 2007 or later)? This site is for you! If you use an earlier version of Excel, visit our ExcelTips site focusing on the menu interface.
FREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."
Copyright © 2026 Sharon Parq Associates, Inc.
Please Note:
This article is written for users of the following Microsoft Excel versions: 2007 and 2010. If you are using an earlier version (Excel 2003 or earlier), this tip may not work for you. For a version of this tip written specifically for earlier versions of Excel, click here: 
Comments