Personal Workbook Fails to Load

by Allen Wyatt
(last updated September 23, 2017)

25

All of a sudden Alan's Personal.xlsb workbook stopped loading whenever he started Excel. He has confirmed that it is not loading, although it has in the recent past. The workbook is in its correct location and he can open it directly—it just will not load automatically as it is supposed to.

There could be a couple of different causes for this problem. The first thing you want to do is check to see if the Personal workbook has somehow become disabled. Follow these steps:

  1. Display the Excel Options dialog box. (In Excel 2007 click the Office button and then click Excel Options. In Excel 2010 or a later version display the File tab of the ribbon and then click Options.)
  2. Click Add-Ins at the left side of the dialog box.
  3. Using the Manage drop-down list (bottom of the dialog box), choose Disabled Items.
  4. Click the Go button. Excel displays a dialog box that shows any add-ins that Excel has disabled.
  5. If the Personal workbook is listed as disabled, select it and then click Enable.
  6. Close all open dialog boxes.

Excel disables any add-ins that it thinks are corrupted in some way or that it believes won't work properly with Excel. While the above steps can temporarily make your Personal workbook active, it won't fix the problem in the long run—you need to replace the file with a backup that Excel doesn't think is corrupted. (If you don't have a backup, the you'll need to recreate your Personal workbook from scratch.)

It is also possible that the directory in which the Personal workbook is stored has somehow become "untrusted" to Excel. The workbook is created, by default, in a directory similar to the following:

C:\Users\Allen\AppData\Roaming\Microsoft\Excel\XLSTART

You should understand that the actual directory may differ, depending on your version of Windows and which version of Excel you are using. This directory is supposed to be trusted by Excel as a repository of "OK to load" workbooks. If the directory is not trusted, then Excel won't load anything it contains.

You can check to see if the directory is trusted by following these steps:

  1. Display the Excel Options dialog box. (In Excel 2007 click the Office button and then click Excel Options. In Excel 2010 or a later version display the File tab of the ribbon and then click Options.)
  2. Click Trust Center at the left side of the dialog box.
  3. Click the Trust Center Settings button. Excel displays the Trust Center dialog box.
  4. At the left of the dialog box, click Trusted Locations. (See Figure 1.)
  5. Figure 1. The Trust Center dialog box.

At this point you should be able to look through the directories in the dialog box and find the one where the Personal workbook is stored. If you don't find it there, then you need to use the controls in the dialog box to add it.

For a more in-depth discussion of what issues could be causing problems with loading the Personal workbook, check out this website:

http://forums.techguy.org/business-applications/1049303-solved-personal-xlsb-excel-2010-a.html

The discussion there is several years old, but the concepts it covers are still applicable.

ExcelTips is your source for cost-effective Microsoft Excel training. This tip (12233) applies to Microsoft Excel 2007, 2010, 2013, and 2016.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

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Comments

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What is one more than 5?

2019-03-03 23:33:01

S M Roman Sharif

Hi, this worked for me.


2019-03-03 10:09:35

Marcus Hay

Thank you for this. It helped me solve my issue with my personal file.


2019-02-26 11:18:58

Josh

This worked for me. Thanks!


2019-01-10 08:54:49

DIMITRI L. ORFANOS

HELP NEEDED !
PERSONALxls containing my macros from Excel 2003, has been entered in :
C:\Users\User\AppData\Roaming\Microsoft\Excel\XLSTART\
It is loaded from Excel 2016 when starting, but when I try to execute ANY macro contained in this old PERSONAL.xls, the following error comes up :
<<< Cannot run the macro "C:\Users\User\AppData\Roaming\Microsoft\Excel\XLSTART\PERSONAL.xls'!Outline_Double'. The macro may not be available in this workbook or all macros may be disabled. >>>
Does anybody have any idea about what is going on ?


2019-01-10 08:06:06

DIMITRI L. ORFANOS

HELP NEEDED !
PERSONALxls containing my macros from Excel 2003, has been entered in :
C:\Users\User\AppData\Roaming\Microsoft\Excel\XLSTART\
It is loaded from Excel 2016 when starting, but when I try to execute ANY macro contained in this old PERSONAL.xls, the following error comes up :
<<< Cannot run the macro "C:\Users\User\AppData\Roaming\Microsoft\Excel\XLSTART\PERSONAL.xls'!Outline_Double'. The macro may not be available in this workbook or all macros may be disabled. >>>
Does anybody have any idea about what is going on ?


2019-01-03 10:06:44

Paul

Thank you! Thank you! Thank you !


2018-12-20 10:19:47

Joe

Thanks so much! This worked for me.


2018-12-12 10:39:05

Julie

Thanks Allen! Always good advice.

If these don't work, try killing Excel using Task Manager or taskkill and restarting it. That's what it took for me today.


2018-10-17 09:38:26

Jack

Thanks for the info, Allen. Unfortunately, these options did not help me. While reading through, though, I was inspired to use Task Manager to kill Excel.

Actual sequence of events:
1) checked my Personal.xlsb was in the appropriate place. --> Check
2) Excel closed, so open personal workbook to see if it comes up. --> Opens up
3) Check Visual Basic Editor (VBE). --> Personal workbook shows up, along with my day-to-day workbook that was not open. I must go to war against Excel!
4) Open Task Manager. Kill Excel. --> Victory is mine! My macros in my Personal workbook now function according to the way God intended.

I am on Windows 10 and Office 365. I've noticed with this combination I need to kill applications via Task Manager much more often. Or so it seems.


2018-07-23 11:10:21

JSchwab

Thanks!
Perfect solution easy to understand!


2018-05-04 02:37:48

Vishal Sharma

You hit the right chords and very precisely.
Thanks as I got my older Macros working in Office 365 after they stopped all together post MS Office upgrade.
Big help...


2018-04-23 10:48:18

Jack Sullivan

Figure 1 is not the trust center dialogue box. After clicking the "Trust Center Settings..." button your reach the Trust Center.


2018-03-19 04:51:32

Alarik

You rock!


2018-03-07 13:04:21

Ron

Perfect answer. I was able to find and fix it in less than a minute after reading this.


2018-02-19 09:01:19

John

This page is the first suggestion when searching for "Personal.xlsb does not load automatically" and it deserves that place! Thanks for this <1 minute solution that could take hours to figure out.


2018-02-02 10:55:42

Ben

Awesome, worked for me. Thank you sir


2017-12-14 08:44:29

M. Asim Ali

Thanks Allen Wyatt


2017-12-07 17:39:25

Patrick

I found another directory under users called Patrick.000, in addition the the plain Patrick that I expected to find. I copied my Personal.xlsb file into the Patrick.000 directory and then everything worked fine. I suspect that Microsoft added the Patrick.000 directory as part of the last major Windows upgrade, which was when my personal macros stopped loading up automatically.


2017-12-05 15:14:36

Yulai Jin

My personal.xlsx disappeared. This post helped me easily getting it back running. Thank you!!


2017-12-03 09:15:14

matan

Thanks a lot!


2017-11-09 07:00:13

Diana

Thank you so much for your presentation on macro. It was really helpful.


2017-11-09 05:15:45

deepak jha

Thanks for information, its worked for me !


2017-10-19 10:49:29

Michael J. Virostko

Thanks Allen, This helped. What I can't understand is how my personal.xlsm file became corrupt. (Thank god I had a back that was only a week old). I do create and use macros and in the last week some have stopped working for oddball reasons or fail for no reason (i.e. I don't know what happened). Any idea on what or where to look for? I have "repaired" Office 2016 three times in the last week.


2017-10-09 16:16:48

Kaitlyn

Thank you! This article saved me, both in finding my "lost" personal macro workbook and re-enabling it.


2017-09-23 10:55:20

Elliot Penna

Does this sentence mean anything in the context it is used?
"At this point you should be able to look through the directories in the dialog box and find the one where the Personal workbook is stored. "
What directories are in the Trust Center dialog box?


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